43-0000 OFFICE AND ADMINISTRATIVE SUPPORT OCCUPATIONS
43-1000 Supervisors of Office and Administrative Support Workers
43-1010 First-Line Supervisors of Office and Administrative Support Workers
Broad occupation: Same as detailed occupation.
43-1011 First-Line Supervisors of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.
Illustrative examples: Clerical Supervisor, Payroll Supervisor, Teller Supervisor
43-2000 Communications Equipment Operators
43-2011 Switchboard Operators, Including Answering Service
Operate telephone systems or switchboards to relay incoming, outgoing, and interoffice calls.
May supply information and record messages.
Illustrative examples: Telephone Answering Operator, PBX Operator
43-2021 Telephone Operators
Provide information using directories; assist customers with billing, refunds, or emergency calls.
Illustrative examples: Directory Assistance Operator, Long Distance Operator
43-2099 Communications Equipment Operators, All Other
All communications equipment operators not listed separately.
Illustrative examples: Radio Operator
43-3000 Financial Clerks
43-3011 Bill and Account Collectors
Locate and notify customers of delinquent accounts to solicit payment.
May initiate repossession or disconnection proceedings.
Illustrative examples: Collection Agent, Debt Collector
43-3021 Billing and Posting Clerks
Compile, compute, and record data for billing; prepare invoices.
Illustrative examples: Invoice Control Clerk, Statement Processor
43-3031 Bookkeeping, Accounting, and Auditing Clerks
Compute and record numerical data for financial records.
Illustrative examples: Bookkeeper, Accounts Receivable Clerk
43-3041 Gambling Cage Workers
Conduct financial transactions for casino patrons; reconcile transactions and issue chips or tokens.
Illustrative examples: Cage Cashier, Casino Cashier
43-3051 Payroll and Timekeeping Clerks
Compile and record employee time and payroll data; prepare paychecks.
Illustrative examples: Timekeeper, Time and Attendance Clerk
43-3061 Procurement Clerks
Prepare purchase orders and maintain procurement records.
Illustrative examples: Purchasing Clerk, Procurement Assistant
43-3071 Tellers
Receive and pay out money; record bank transactions.
Illustrative examples: Foreign Exchange Clerk, Securities Teller
43-3099 Financial Clerks, All Other
All other financial clerks not listed separately.
Illustrative examples: Bank Vault Attendant, Safety Deposit Clerk
43-4000 Information and Record Clerks
Includes occupations that manage records, interviews, and administrative documentation.
43-4011 Brokerage Clerks
Process transactions and records for securities and commodities.
Illustrative examples: Dividend Clerk, Commodities Clerk
43-4021 Correspondence Clerks
Compose replies to correspondence on complaints, credits, or information requests.
Illustrative examples: Correspondence Representative, Fan Mail Editor
43-4031 Court, Municipal, and License Clerks
Perform clerical duties for courts or government licensing agencies.
Illustrative examples: Court Clerk, Motor Vehicle License Clerk
43-4041 Credit Authorizers, Checkers, and Clerks
Evaluate and authorize credit; process credit applications.
Illustrative examples: Credit Reviewer, Charge Authorizer
43-4051 Customer Service Representatives
Interact with customers to provide information or resolve complaints.
Illustrative examples: Warranty Clerk, Passenger Relations Representative
43-4061 Eligibility Interviewers, Government Programs
Determine eligibility for welfare, housing, and social benefits.
Illustrative examples: Public Housing Interviewer, Benefits Claims Taker
43-4071 File Clerks
File and retrieve documents and records.
Illustrative examples: Records Clerk, Document Clerk
43-4081 Hotel, Motel, and Resort Desk Clerks
Register guests, assign rooms, and manage hotel accounts.
Illustrative examples: Front Desk Clerk, Hotel Registration Clerk
43-4111 Interviewers, Except Eligibility and Loan
Conduct interviews for surveys, forms, or applications.
Illustrative examples: Census Taker, Market Research Interviewer
43-4121 Library Assistants, Clerical
Sort, shelve, and circulate library materials.
Illustrative examples: Circulation Clerk, Microfilm Clerk
43-4131 Loan Interviewers and Clerks
Process and review loan applications.
Illustrative examples: Mortgage Loan Closer, Loan Processor
43-4141 New Accounts Clerks
Assist customers opening new bank accounts.
Illustrative examples: Banking Services Clerk
43-4151 Order Clerks
Process customer orders and track shipments.
Illustrative examples: Catalogue Clerk, Subscription Clerk
43-4161 Human Resources Assistants, Except Payroll and Timekeeping
Maintain personnel records and prepare HR reports.
Illustrative examples: HR Clerk, Personnel Clerk
43-4171 Receptionists and Information Clerks
Answer inquiries and direct visitors.
Illustrative examples: Front Desk Receptionist, Appointment Clerk
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks
Arrange and confirm reservations for transport or lodging.
Illustrative examples: Gate Agent, Train Reservation Clerk
43-4199 Information and Record Clerks, All Other
All others not listed separately.
Illustrative examples: Election Clerk, Admissions Clerk
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers
43-5011 Cargo and Freight Agents
Expedite and route cargo shipments; prepare shipping documents.
Illustrative examples: Freight Agent, Cargo Router
43-5021 Couriers and Messengers
Pick up and deliver messages, packages, and documents.
Illustrative examples: Bicycle Messenger, Office Runner
43-5031 Public Safety Telecommunicators
Operate 911 or emergency systems; coordinate public safety response.
Illustrative examples: 911 Operator, Emergency Dispatcher
43-5032 Dispatchers, Except Police, Fire, and Ambulance
Schedule and direct crews, deliveries, or repairs.
Illustrative examples: Tow Truck Dispatcher, Train Dispatcher
43-5041 Meter Readers, Utilities
Record utility usage for billing.
Illustrative examples: Gas Meter Reader, Water Meter Reader
43-5051 Postal Service Clerks
Handle USPS transactions; sell postage and issue money orders.
Illustrative examples: Bulk Mail Clerk, Window Clerk
43-5052 Postal Service Mail Carriers
Deliver mail by vehicle or on foot.
Illustrative examples: Letter Carrier, Rural Route Carrier
43-5053 Postal Service Mail Sorters, Processors, and Machine Operators
Sort and route incoming/outgoing USPS mail.
Illustrative examples: Mail Processing Clerk, Sorting Machine Operator
43-5061 Production, Planning, and Expediting Clerks
Coordinate workflow and production schedules.
Illustrative examples: Production Scheduler, Expeditor
43-5071 Shipping, Receiving, and Inventory Clerks
Verify and document shipments and inventory.
Illustrative examples: Warehouse Clerk, Store Receiving Clerk
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Measure and record product data for tracking.
Illustrative examples: Scale Attendant, Weigh Station Operator
43-6000 Secretaries and Administrative Assistants
Includes:
43-6011 Executive Secretaries and Executive Administrative Assistants
Provide high-level administrative support and coordinate schedules.
Illustrative examples: Executive Assistant
43-6012 Legal Secretaries and Administrative Assistants
Prepare legal documents and assist attorneys.
Illustrative examples: Legal Administrative Assistant
43-6013 Medical Secretaries and Administrative Assistants
Manage medical records, billing, and correspondence.
Illustrative examples: Dental Secretary, Psychiatric Secretary
43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Perform general office duties such as correspondence, filing, and scheduling.
Illustrative examples: Office Secretary, Personal Secretary
43-9000 Other Office and Administrative Support Workers
43-9021 Data Entry Keyers
Input and verify data using computer systems.
Illustrative examples: Data Typist, Input Clerk
43-9022 Word Processors and Typists
Type reports and documents from drafts or recordings.
Illustrative examples: Transcription Typist, Clerk Typist
43-9031 Desktop Publishers
Format text and graphics for publication-ready documents.
Illustrative examples: Electronic Publisher
43-9041 Insurance Claims and Policy Processing Clerks
Process insurance policies and claims; verify accuracy of forms.
Illustrative examples: Underwriting Clerk, Policy Issue Clerk
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service
Sort and distribute mail and packages; prepare outgoing correspondence.
Illustrative examples: Mailroom Clerk, Direct Mail Clerk
43-9061 Office Clerks, General
Perform general clerical and administrative tasks.
Illustrative examples: Office Assistant, Administrative Clerk
43-9071 Office Machine Operators, Except Computer
Operate office equipment like copiers or duplicators.
Illustrative examples: Copy Machine Operator, Scanning Equipment Operator
43-9081 Proofreaders and Copy Markers
Review written material for errors in grammar or typography.
Illustrative examples: Copy Reader, Editorial Assistant
43-9111 Statistical Assistants
Compile and compute data for statistical use; prepare charts and reports.
Illustrative examples: Actuarial Assistant, Statistical Clerk
43-9199 Office and Administrative Support Workers, All Other
All other administrative support roles not listed separately.
Illustrative examples: Envelope Stuffer, Notary Public